Will be using again in heartbeat
We couldn’t be happier with choosing this Boise heating & AC service for our project. I found three different heating and air conditioning companies all through a google search after reading through the reviews. The quotes we have gotten were all within 10% cost-wise. However, Boise plumbers and drain was really the only one whose professionalism really shined through. I made the consultation appointment on the phone with Kathy; she was polite and helpful. (This was a huge plus considering the other Boise heating and air company I called previously was short and rude because I didn’t know exactly what I wanted with my conversion.) Pat came out and really took the time to explain all the options. He came out for a second time with Rodd to explain the technical details; they took notes, pictures, measurements, etc. This was still just the consultation process, but you can tell they genuinely care and take their work seriously. Plus, they were the only ones that repeatedly said they would work with us to ensure we are happy with every step. The other quotes we have gotten didn’t seem like they were as flexible. The installation took ~4.5 days. Chase was our main guy and he was awesome. The whole crew was polite, clean, and patient. They cleaned up at the end of the day as if they were never there, even though they were coming back the next day. I bought coffee and breakfast and they even cleaned that up. They would ask us if it was okay to leave some tools behind. They laid down drop cloth in the work area and respected that we didn’t want shoes in the Meridian Idaho house. Their communication was just impeccable, whether is with Pat, Rodd, Chase, or Kathy. Everyone from plumbers Boise was so courteous, patient, and open. We were always able to get our questions answered and they met our needs and requests every time. We didn’t have any worries during the whole process because we knew we can count on them to do it right for us. Their work was A+++. We would recommend them in a heartbeat.
in Boise, ID